Doris Day MD PC, doing business as Doris Day MD and Day Dermatology & Aesthetics, operates this website.

This Subscription Policy outlines the terms and conditions for subscribing to our skincare products via the Seal Subscriptions app on our website. By subscribing, you agree to be bound by this policy, our Privacy Policy, Return Policy and our Terms of Service.

When you subscribe to our products, we collect the following types of personal information:

• Subscription Details: Information related to your subscription preferences (e.g., products, delivery frequency, payment details).
• Payment Information: Securely processed via trusted third-party payment processors for recurring orders. It is your responsibility to provide current, complete, and accurate payment information, and to promptly update your account with any changes.

For more details on how we handle your personal information, please refer to our Privacy Policy.

We use the information collected to:

• Manage and process your recurring orders.
• Provide personalized recommendations based on your subscription preferences.
• Communicate with you regarding any changes to your subscription, such as delivery schedules or product availability.

For more details on how we collect, use, and share your personal information, including with third-party services (e.g., analytics, marketing, and payment processors), please refer to our Privacy Policy.

By entering into a subscription plan, you acknowledge that your subscription includes an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to cancellation.

The initial payment for your subscription will be processed at checkout. Subsequent charges are typically processed when your next subscription order is created/processed according to your selected delivery frequency. These charges will continue automatically without further authorization until you opt out of auto-renewal. See section 5 below, “Managing and Canceling Your Subscription” for details on how to pause or cancel your subscription at any time. Subscription pricing excludes applicable taxes and shipping, unless otherwise stated at checkout.

If a recurring payment cannot be processed (e.g., an expired card or insufficient funds), we and/or our subscription provider may retry the charge and may delay or pause shipment until payment is successfully processed.

We reserve the right to adjust pricing for our subscription products or services at any time. If we make a price change to a product you’re subscribed to, we will provide you with at least 14 days’ advance notice via the email associated with your account or through a notification on our website. Any changes to the subscription price will take effect at the start of the next billing cycle following the date of the price change notification.

If you do not wish to continue your subscription at the new price, you may cancel your subscription before the next billing date. Continued use of the subscription service after the price change takes effect constitutes your acceptance of the new pricing.

You can pause or cancel a subscription any time in the customer portal. Certain subscription offers may require a minimum number of payments before cancellation; any such requirement will be clearly disclosed at checkout where applicable. To avoid being charged for the next order, you must cancel before your next subscription order is processed. Any order already processed, billed, or shipped prior to cancellation will still be fulfilled.

The customer portal can be accessed through the “view subscription” button also known as the “magic link” you received in the email that was sent to you when you placed an initial subscription order in the shop. You can also access your subscriptions if you create an account in our shop. Please use the same email address to set up your account that you used for your subscription.

For additional support, please contact customer service at info@drdorisday.com. Please note that any refund requests or exchanges related to subscriptions are subject to our Return Policy.

All subscription orders are subject to product availability. If an item in your subscription is out of stock, we will notify you via email (or another method, if email is unavailable), and you will have the option to wait for the item to become available or cancel the order.

Subscribe and save discounts may be available. Special offers and promotions cannot be applied on top of any subscription discount. For more details on discounts and promotional offers, please refer to our Terms of Service.

The delivery options selected for your first subscription order will apply to all subsequent subscription orders unless specified otherwise.

We reserve the right not to renew or to discontinue a subscription in our discretion, including for suspected fraud, misuse, or operational constraints.

For California Residents (CCPA):
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about the personal information we collect, use, and share.
• Right to Delete: Request deletion of your personal information, subject to certain legal exceptions.
• Right to Opt-Out: Request that we do not sell your personal information (note: we do not sell personal information).
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise these rights, you can contact us by:

Email:  info@drdorisday.com

Mail:     Day Dermatology & Aesthetics

10 East 70th Street #1C, New York, NY 10021

Please allow up to 45 days for us to respond to your request.

For EU Residents (GDPR):
If you are a resident of the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request access to your personal data.
• Right to Rectification: Request corrections to inaccurate or incomplete data.
• Right to Erasure ("Right to Be Forgotten"): Request deletion of your personal data when it is no longer needed for its original purpose.
• Right to Restrict Processing: Request limits on how your data is processed.
• Right to Data Portability: Request a copy of your data in a structured, commonly used format, or ask us to transfer it to another controller.
• Right to Object: Object to certain processing activities, such as direct marketing.

To exercise your GDPR rights, please contact us at info@drdorisday.com.

We will respond within the timeframe required by applicable law.

We may share your subscription information with trusted third-party service providers to:

• Process payments.
• Fulfill orders and manage deliveries.
• Provide customer support and marketing communications based on your preferences.

For more details on how we share personal data, including through third-party services (e.g., analytics, payment processors, marketing platforms), please refer to our Privacy Policy.

If you are an EU resident, your data may be transferred outside the European Economic Area (EEA). We will ensure that any such transfers comply with GDPR requirements by implementing adequate safeguards, such as Standard Contractual Clauses (SCCs), to protect your personal data.

Subscription-related data is retained as long as the subscription is active and no longer than necessary for the purposes described. Some data, such as canceled subscriptions or deleted customer records, may be removed by third-party service providers (e.g., the Seal Subscriptions app) according to their data retention settings. We may also retain certain information afterward if required by law.

We care deeply about the safety of your personal information and use industry-standard security measures to protect it. While no system can guarantee 100% security, we are committed to safeguarding your data and continually improving our practices to stay ahead of potential risks.

We may update this Subscription Policy from time to time to reflect changes in our practices, services, or legal requirements. Significant updates will be communicated via email or through a notice on our website.

If you have any questions about this Subscription Policy or wish to exercise your privacy rights, you can contact us at:

Email:  info@drdorisday.com

Mail:     Day Dermatology & Aesthetics

10 East 70th Street #1C, New York, NY 10021

We will respond within the timeframe required by applicable law.

For more information about our subscription terms and data practices, please refer to our Privacy Policy and Terms of Service.